We are currently recruiting for a Sales Advisor to carry out all aspects of the day to day running of the sales information centre in accordance with the customer journey andto maintain necessary records and documentation during all stages of the sales progress.
The ideal candidate will be well presented, have experience working in a similar role for a Housebuilder, demonstrate excellent Customer Service skills and be a skilled Administrator.
·Represent the Company in sales negotiations and administration in a professional and timely manner.
·Follow the sales process set out in the Sales induction training and development.
·Respond to all enquiries and optimise the use of the Prospect Management System.
·Deal with all visitors to the sales centre in a polite and efficient manner.
·Ensure that the customer is kept informed of the progress of their purchase.
·Respond to all cancellations making every effort to ‘save’ the reservation and at all times identify the reason for cancellation.
·Generate sales by offering relevant purchase assistance schemes.
·Work as a team within the development to ensure customer extras drive additional profit for the Company.
·Deliver excellent customer service by endorsing the customer journey and consistently exceeding customer expectations.
·Deliver high quality home demonstrations in conjunction with the build/maintenance teams in the home that the customer has purchased.
·Carry out daily tasks required for each of the specified sites.
·Support colleagues within the sales hub to ensure all aspects of the sales process are completed to the required standard.
·Liaise with the Sales Team Leader regarding customer appointments.
·Travel to all sites within the sales hub, on a regular basis, to undertake customer appointments.
·Attend departmental meetings as required.
·Ensure all relevant stakeholders are informed of key departmental developments.
(Ash Employment Services Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity).
Ash Employment Services Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity